Online Payments

Customer Service Portal 

The City of Lima's Utilities Customer Service Portal is a safe, convenient and fast option to pay your utility bill online. The Customer Service Portal along with Paymentus Corporation, allows customers to make payments using credit cards that have the Visa, MasterCard, Discover and American Express logos.  E-Checks are also accepted as a form of payment online.

  • You can make your payments at any time.
  • Have your Customer Number and Account Number
  • You must have a valid email address for online payments.

If your utility service is scheduled for turn-off, payment will need to be made at our Utility Customer Service Office located at 424 N. Central Avenue.